The Growth of Cruising – A Twenty-Five Year Comparison

by Kevin Griffin writing for cybercruises.com

Twenty-five years ago, in 1988, the main cruise lines were Carnival, Cunard, Holland America, Norwegian America Line, Norwegian Cruise Line, Royal Caribbean Cruise Lines and Royal Viking Line.

Royal Viking Sun

Of these seven, only two, Norwegian America and Royal Viking Line, have fallen away, consolidated into Cunard. But half a dozen new lines have arisen.

In 1988, Seabourn had introduced its first ship, the 212-berth Seabourn Pride, and four more lines follow over the years with Crystal Cruises, Regent and Silversea, all ultra-luxury, and more recently Oceania and Azamara in the ultra-premium sector. The former Chandris Cruises, meanwhile, evolved into Celebrity Cruises, which was taken over by Royal Caribbean in 1997.

Of the lines we have chosen, it might be surprising to some that in 1988 the fleet numbered only 39 ships with 37,157 berths (42 and 40,566 berths if we include Cunard), especially as in 2013 the top eight ultra-luxury and ultra-premium lines together operate 25 ships with 21,480 berths. In this context, to-day’s ultra-luxury and ultra-premium fleet is more than half the size of the entire main line and luxury fleet of twenty-five years ago.

The biggest difference, however, is in the size of the ships. Although the 1988 average was below 1,000 berths per ship this was the beginning of a period of growth, not only in number of berths (Princess Cruises’ 62,500-ton Star Princess, which seemed big then, had only 1,470 berths), but ships started to grow in tonnage as well.

Ultra-Luxury & Ultra-Premium Fleet comparison table: 1988 - 2013

Ultra-Luxury & Ultra-Premium Fleet comparison table: 1988 – 2013

The average ship size for the main-market lines grew from about 950 berths to 2,335 berths, or almost two-and-a-half times per ship. And the size of ultra-luxury and ultra-premium ships has risen from 212 in  Seabourn Pride to about 670 to-day if we do not include Cunard, or more than three times the size.

And the main market lines have also been taking advantage of economies of scale. Although Norwegian Cruise Line had introduced the 70,202-ton 1,850-berth Norway in 1980, it was 1988 before Royal Caribbean introduced the 73,192-ton 2,292-berth Sovereign of the Seas. But another eight years saw the introduction of the 101,353-ton 2,642-berth Carnival Destiny. The result has been that traditional lines’ fleets and berth capacities have grow exponentially:

Main Line & Luxury Cruise Fleet comparison table: 1988 - 2013

Main Line & Luxury Cruise Fleet comparison table: 1988 – 2013

Other lines such as Costa Cruises and Chandris Cruises, with six ships each, the 10-ship Epirotiki Lines and a single-ship (at the time) P&O Cruises have not been included in this analysis, but obviously Costa and P&O have both benefitted in terms of fleet expansion from being taken over by Carnival Corp, now Carnival Corp & plc.

All in all, despite wars, terrorism, disease and economic dislocations, the industry as a whole is surviving and seems to be surviving well if we can judge by cruise line stocks as well as fleet size .

The New Crop of Cruise Ships

by Kevin Griffin writing for cybercruises.com

This year and next will see the introduction of four new classes of cruise ship, the first of a new crop. Two of these designs, the new TUI Cruises ships from STX Finland and Project Sunshine for Royal Caribbean International from Meyer Werft, are for the Royal Caribbean group. Of the others, Norwegian Breakaway, also from Meyer Werft, will be for Norwegian Cruise Line, and  Royal Princess, from Fincantieri, for Carnival Corp & PLC. Here is a basic comparison of the new ship classes, at least two of which have so far been ordered of each design:

The New Crop of Cruise Ships: a basic comparison of the new ship classes

The New Crop of Cruise Ships: a basic comparison of the new ship classes

The first to be delivered, Norwegian Breakaway, will undertake her maiden voyage, an Atlantic crossing from Southampton to New York, on April 30. At New York, she will become the largest ship to be based there year-round, cruising to Bermuda by summer, the Bahamas and Florida in the autumn and to the Caribbean by winter The most remarkable feature of this ship and her sister ship Norwegian Getaway, to be introduced in 2014 from Miami, will be their Waterfront area, which will include a number of restaurants and bars with open air access to the outside promenade decks on either side of the ship.

Second up will be Royal Princess, the latest design for Princess Cruises, which will come to Southampton in June. Unlike Norwegian Breakaway with her Waterfront, Royal Princess will have new attractions on her very top deck, including a Sea Walk, which will extend 28 feet out over the edge of the ship. Some 60 feet long and 128 feet above the ocean, this glass-bottomed walkway will offer views unavailable on any other ship. On the other side of the ship, the SeaView Bar will extend out over the waves for cocktails with a view.

The New Crop of Cruise Ships: Norwegian Breakaway, Royal Princess, Mein Schiff 3

The New Crop of Cruise Ships: Norwegian Breakaway, Royal Princess, Mein Schiff 3

The top deck will also feature Princess’s trademark Movies under the Stars, and Water & Light Shows, with a computerized fountain of 85 water jets shooting streams of water 33 feet into the night sky. Two freshwater pools and a variety of deck furniture will be available to those who enjoy the outdoors life.

Royal Princess sails on her maiden voyage from Southampton on June 16, when she departs on her 7-night cruise to Iberia. This will be preceded by two 3-night preview cruises for the UK market, leaving Southampton on June 10 and June 13. This ship and her sister ship Regal Princess, to follow in 2014, will be of great interest to British cruisers, as they are the design on which P&O Cruises’ next new ship will be based. The 154,407-ton P&O vessel, to be introduced in March 2015, will differ in profile from the earlier ships in that she will feature a more traditional look, with two funnels arranged fore and aft.

The third of the new designs will be for TUI Cruises, and its third ship. She was ordered after the successful introduction of Mein Schiff 1 and 3, the former Celebrity Galaxy and Mercury, to the German market. The new ship will be completed to a sophisticated and highly innovative design and is scheduled for delivery in the spring of 2014. A fourth ship was also ordered in November for delivery in 2015. Both will have many environmentally friendly features, with particular emphasis on energy efficiency. TUI Cruises primarily targets couples and families who appreciate plenty of space, good quality and personal service and operates ships that are a step above the “Club Ship” buffet concept espoused by its competitor in the German market, Carnival-owned AIDA Cruises.

These orders are important for STX Finland, as it has lost the order for the third Oasis class ship for Royal Caribbean to STX France. In fact, Mein Schiff 3 was the first cruise ship order for STX Finland since the yard delivered  Allure of the Seas to Royal Caribbean in 2010. Ironically, TUI Cruises had to go to STX Finland, as did Hapag-Lloyd Cruises to STX France for its Europa 2 (also to be delivered this year). Both German owners would have been expected to order from German yards but Meyer Werft was not able to deliver on time, having a full order book from Norwegian Cruise Line, which had switched from STX France, and Royal Caribbean. Mein Schiff 1 and 2 were both products of Meyer Werft.

The last new design is still a bit of a mystery. Royal Caribbean has come up with a new design, smaller than the Allure and Oasis of the Seas, but larger than its other ships, under the name Project Sunshine. These ships’ features have until now been kept secret and the only design in circulation is a photograph that appeared on an Italian blog, and may or not be the new ships. On this we wait to see, but that there can be no question that these ships will adopt many of the concepts used on the successful Oasis class ships, except that on a slightly smaller platform they will be able to trade worldwide.

All these new designs meet the latest International Maritime Organization Safety of Life at Sea rules, embracing the concept of “the ship as ‘its own best lifeboat,” that came into place on July 1, 2010.

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Vancouver To Gain While Victoria Loses

by Kevin Griffin writing in cybercruises.com

Island Princess in Vancouver

The Port of Vancouver has concluded its 2012 Alaska cruise season, posting a modest increase in passengers to 667,000 compared to 663,000 in 2011. Between May and October, Vancouver’s two cruise terminals welcomed 28 different ships on 191 calls.

During that season, sixty ships connected to the port’s shore power facilities, reducing greenhouse gas emissions by a claimed 2,266 tons.

For the 2013 cruise season, Vancouver anticipates an increase of more than 20%, with more than 820,000 passengers. The port is looking forward to the return of four vessels in 2013: the 1,750-berth Disney Wonder, 2,002-berth Norwegian Sun, Oceania’s 684-berth Regatta and Holland America’s 1,380-berth Amsterdam. Meanwhile, Vancouver’s arch-rival Seattle saw a record 934,000 passengers pass through its cruise terminals in 2012.

Sapphire Princess in Seattle

Across the Straits of Georgia, on Vancouver Island, Victoria is forecasting fewer cruise ships next year, expecting.211 ships carrying 466,000 passengers.
That’s thirteen fewer calls than in 2012 and a decline of about 10,000 passengers.

Victoria handled more than 500,000 passengers in 2012. and if more than double occupancy is achieved next year the actual number of cruise passengers could reach 490,000.  The drop in calls will occur because  Disney Wonder will make Vancouver her home port in 2013, after having operated out of Seattle in 2012.

Most Seattle departures use Victoria rather than Vancouver as their required foreign port of call to comply to US coasting regulations.

Yet Another Line Cuts Bermuda Calls

by Kevin Griffin of The Cruise People writing for cybercruises.com

Two weeks before Holland America Line’s 1,346-passenger Veendam departs New York on her final cruise to Hamilton, Bermuda, comes news that yet another cruise line is cutting back the number of its Bermuda calls, this time from fifty-five to forty-four, a further reduction of eleven cruises.

This weekend, Royal Caribbean announced that it was going to reduce the number of Baltimore to Bermuda sailings next year on its 1,950-passenger Grandeur of the Seas, which will replace the 2,252-berth Enchantment of the Seas.

Instead, the Grandeur will alternate between Bermuda and Bahamas next year, making only fifteen cruises to Bermuda’s Dockyard. Not only will there be ten fewer Bermuda cruises from Baltimore but the berth capacity of the Grandeur is 15% less, meaning an effective reduction of almost half in the number of Baltimore passengers able to cruise to Bermuda.

This comes as a result of Royal Caribbean wanting to give its Baltimore guests more choice in their destinations.

The 3,114-berth Explorer of the Seas, will undertake twenty-nine cruises from New York to Bermuda compared to thirty this year. The number of Baltimore to Bermuda cruises will fall from twenty-five this year to fifteen next. On top of the change in plan, it has also been reported that some of Royal Caribbean’s Bermuda cruises were not selling that well.

By the end of this month, three major cruise lines, all owned by Carnival Corp & plc, will have either eliminated or reduced their Bermuda cruises.

Carnival Cruise Lines visited Bermuda sixteen times in 2011, but just once this year. And Princess Cruises, which called in Bermuda ten times in 2011, has just two calls scheduled for 2012. On top of this, Holland America Line will drop its regular service later this month.

As no replacement has been found, regular cruise ship visits to Hamilton will become a thing of the past after Veendam leaves New York on her final voyage on August 26. Thereafter, she transfers to the Canada/New England trade.

Veendam, the only ship sailing regularly into Hamilton for the past three years, will have made nineteen trips this year, but will not return in 2013.

Joanne MacPhee, head of the Bermuda Chamber of Commerce, told the Bermuda Sun, “it is a significant blow that there will be no regular cruise ship next year in Hamilton. The Veendam has provided a major boost to retailers and restaurants in the city over the last three years. The ship’s passengers have a higher spending power than the ships that come into Dockyard.”

Meanwhile, the Bermuda Government is hoping to lure more small ships into Hamilton and St Georges to make up for the drop in numbers. Also, officials are said to be talking to Disney Cruise Line.

Small ship operators that have been identified include Azamara Club Cruises, Regent Seven Seas and Silversea, who have each sent occasional callers. Azamara Journey did a full Bermuda season on 2007.

Other ships that have been identified include Princess Cruises’ 688-berth Pacific Princess and Holland America’s 837-berth Prinsendam, both of which make occasional Bermuda calls.

The only good news in Bermuda is that Norwegian Cruise Line’s new 4,000-berth Norwegian Breakaway will substantially increase its Bermuda capacity next year. But one also wonders whether Bermuda should not be going after more of the old formula of weekly cruises from New York that served both Bermuda and Nassau, or even Florida for that matter.

The only other thing going for Bermuda may be the new North American Emission Control Area that came into effect on August 1 and applies to a 200-mile limit from the US coast.

Ships sailing to Bermuda can still burn the cheaper heavy bunker fuel once outside the ECA, and Bermuda, unlike Alaska and Canada/New England, is 697 nautical miles from New York and 683 from Norfolk, well outside the ECA.

How Cruise Sales Differ Across the Atlantic

Image of the house flag of Carnival Cruise Lin...

Image of the house flag of Carnival Cruise Line. This flag is also used within the corporate logo of Carnival Corporation & PLC (Photo credit: Wikipedia)

by Kevin Griffin – The Cruise People, Ltd writing in cybercruises.com

Cruise selling policies differ on both sides of the Atlantic, the most obvious contrast being that in North America deposits remain fully refundable up to final payment date, while in Europe’s largest cruise market, the UK, one forfeits their deposit if they cancel. But even in Europe practices differ.

In Germany, for example, Europe’s second largest cruise market (and soon to be largest), deposits are usually refundable up until just a month before sailing. But in the meantime, a couple of other notable differences have sprung up in recent times, first on who can buy a cruise where and second on agents remuneration.

On the first subject, P&O has long been known for prohibiting cross-border cruise sales. Three decades ago, the author was quoted a fare by P&O Los Angeles on a cruise from Sydney that was 33% higher than the same cruise quoted in Australia. A similar complaint was made to UK cruise magazine “World of Cruising” in more recent times when Swiss clients were told they had to book a Princess cruise through Swiss agent Kuoni at a higher fare than offered in Florida.

Through its association with P&O, this restriction has now also spread to Cunard, which no longer allows cross-border bookings and whose Transatlantic sailings can be as much as 25% more expensive in the UK. But even here there is no consistency, as sometimes UK fares for the same sailing are lower than the North American fares.

Meanwhile, this prohibition has spread beyond P&O. To cite an example, Vacations to Go, a US agent with a UK phone number, states on its web site that “the following cruise lines now prohibit all US travel agencies from selling cruises to citizens of countries other than the US and Canada, unless they have a residence in the US or Canada.
This is not a Vacations To Go policy or a US government policy, it is a corporate policy instituted by each of these cruise lines.”

It then goes on to name “Holland America, Oceania Cruises, Princess, Royal Caribbean and Star Clippers.”

More recently, appointed as US agent for P&O Cruises, its site adds for good order that “residents of the UK may not book P&O Cruises through Vacations To Go.” Missing from the list is one line that used to be there, namely Costa.

In an age of globalisation this practice of cruise lines prohibiting cross-border sales is in effect a restraint of trade and we wonder how legal it is. Apple once tried something similar with its iTunes pricing within Europe, restricting buyers to making purchases in their own country, and thus forcing some to pay higher prices. In 2004 the UK Office of Fair Trading referred Apple to the European Commission for violation of EU free-trade legislation and in 2007 Apple was threatened with a £330 million fine.

In the end Apple had to agree to offering common pricing throughout Europe. In a single market such as Europe customers should be free to purchase goods and services from any member state, but this still appears to be not the case with many cruise lines.

On another subject, P&O, Princess and Cunard last year announced that they would cut agents’ commissions in the UK to 5% in an attempt to try to stop them from rebating, a process whereby agents would pass on part of their commission to the client in order to “buy” their business.

Meanwhile agents selling the same Princess and Cunard cruises in North America (and elsewhere) are still paid on a scale of 10-15%. One of the reasons P&O, Princess and Cunard UK did this was apparently a fear of being accused of resale price maintenance. This is a practice whereby a manufacturer and its distributors agree on pricing, a practice that is outlawed in the UK. But whether a service is a manufactured good and an agent is a distributor are moot points.

Meanwhile, this spring, Fred. Olsen Cruise Lines’ adopted a different approach, which is to offer 10% agency commission and threatening to stop sell agents who rebate from their commission. Those who did not rebate would be rewarded by a 5% bonus at the end of the year.

This in effect would punish agents who rebate, as opposed to punishing those who do not rebate by cutting their income, which was the case with P&O, Princess and Cunard UK. The Fred. Olsen approach shows strength and is a refreshing change and it will be interesting to see where this all goes. Clearly at 5%, P&O, Princess and Cunard UK are well below the usual cruise sales norm of 10%.

Back in North America, on August 1 Carnival Cruise Lines will further toughen its own anti-rebating stance. From that date, agents may only offer clients non-cash value-add-ons equivalent to a maximum of $25 per person.

Non-cash equivalents means bags, hats, beach towels, memory books, sunglasses or Carnival favours delivered on board, and on-board credits will no longer be allowed. Carnival first introduced level pricing in 2003, then an advertised price policy in 2005.

Last week, Carnival president Gerry Cahill visited London in anticipation of the Carnival Magic sailing from Dover next year. Illustrating the dichotomy on commiassion policies within the Carnival group, Cahill told the UK’s Travel Trade Gazette “we have our own commission structures, ranging from 10-15%. We want to make sure that we’re different to our sister brands as sensitively as we can. Each brand makes its own decisions.”

P&O’s commission cuts seem to have had some effect, however. Cahill’s ultimate boss, Carnival Corp & PLC ceo Micky Arison seemed to be supporting P&O’s stance when he told the UK’s Travel Weekly last week that “The reality is that the ones who were the biggest screamers were the biggest discounters. They lost their competitive advantage as they could no longer give their commission away and found they couldn’t make a living.”
Meanwhile, there was a lot of collateral damage among agents who were not rebating.

Royal Caribbean has also been tough on North American agents who rebate and at one stage even put a stop-sell on Vancouver-based CruiseShipCenters, now Expedia CruiseShipCenters. But Royal Caribbean and Celebrity Cruises also continue to offer normal commission levels in the UK market, leaving P&O, Princess and Cunard somewhat isolated.

Indeed, it was Royal Caribbean Cruises’ ceo Richard Fain that told a London audience in April that the agency distribution system “is not broken” and that Royal Caribbean would take “no precipitate action” on commission levels.

How different things are on the two sides of the Atlantic!

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In the Wake of s.s. Keewatin

 

A personal note from Kevin Griffin writing for cybercruises.com : I have a particular interest in s.s. Keewatin as I was privileged at the age of 17 to land my first real job – as a waiter – on board her sister ship s.s. Assiniboia. This was during their last summer of passenger service and just before I entered university.

Keewatin and Assiniboia were built on the Clyde in 1907 and operated Canadian Pacific’s Great Lakes Steamship Service, sailing weekly from Port McNicoll, on Georgian Bay, to Sault Ste Marie and on to the Canadian Lakehead at Port Arthur and Fort William (which combined into Thunder Bay in 1970).

The pay was $173.58 per month but that was upped almost immediately to $240 once I was on board. Meals and berth were included and tips were an added bonus. Clothing requirements were“black shoes, white shirts, black bow tie, navy blue trousers and old clothing for work in port. Jackets are supplied and the navy trousers can be purchased at Del Hasting’s Men’s Wear in Midland.”
The jackets were blue serge with brass buttons and were quite warm on a hot summer’s day at lunchtime!

Keewatin sailed on Wednesdays and Assiniboia on Saturdays and the two ships met at Sault Ste Marie every Sunday. The cost of such an “Inland Sea” cruise in those days was $90 per person in an inside cabin or $100 in an outside, and the fare included passage Port McNicoll-Fort William and return, berth and meals aboard ship and hotel room and meals in Fort William while the ship handled cargo. These cruises, which were offered twice weekly, thus consisted of five nights, one of which was spent ashore.

When the boat train from Toronto came alongside at Port McNicoll at 3 pm, passengers boarded the ship, followed by the waiters carrying their luggage (and freshly laundered sheets, towels and uniforms from the Royal York Hotel laundry in Toronto) and she sailed promptly at 3:15 – just fifteen minutes later! At the Lakehead there were rail connections to and from the Pacific via Canadian Pacific’s famous Trans-Continental express “The Canadian.”

The next season, with the passenger service gone (although Assiniboia still carried cargo for a while), I was given a ticket on “The Canadian” and assigned to Canadian Pacific’s British Columbia Coast Steamship Service, where I joined Princess Patricia, cruising from Vancouver to Alaska. She was built in the same shipyard as Assiniboia and Keewatin and gave her name to Princess Cruises when she was chartered to Stan McDonald of Seattle for two winters cruising from Los Angeles to Mexico.

We had to remove all the Mexican decorations in preparation for her next Alaska season. One difference on the West Coast was that the waiters wore cooler white jackets for lunch.

Having sailed as a four-year-old from Liverpool to Montreal in Canadian Pacific’s second Empress of Canada, and later worked for the company in Montreal, I had not only immigrated to Canada with them, but had also managed to collect three employee numbers – in Port McNicoll, Vancouver and Montreal!

Meanwhile I crossed the Atlantic again in the third Empress of Canada in 1970. Two years later, as Mardi Gras, she became the start of Carnival Cruise Lines and right up until to-day’s Carnival Breeze, every Carnival ship has had an “Empress Deck.”

I was privileged to be one of only a few that were invited to join the final leg of the tow of Canadian Pacific’s last surviving passenger ship, s.s. Keewatin, from Mackinaw City back to her home port of Port McNicoll, where she arrived at 1:30 pm on June 23, a hundred years to the day after her first passenger departure from the then-new port, which opened in 1912.

Under the auspices of Skyline International Development Inc of Toronto,  Keewatin will become the centrepiece of a new waterfront park in the newly-revived resort community of Port McNicoll.


Leaving Mackinaw City on June 19, this is a record of the voyage.

OTHER CRUISE NEWS

Cruising the Great Lakes in 2012

Keewatin and her sister ship Assinboia stopped cruising the Great Lakes in 1965, but forty-seven years later there has been a revival in cruising the Great Lakes and New York-based Travel Dynamics International still have space on the following departures this summer on its 138-berth m.v. Yorktown.

Great Lakes Grand Discovery – 11 nights
Detroit to Duluth via the Great Lakes, with fares starting at $5,295 per person (not including $500 per person booking incentive). July 21 – August 6, 2012

Great Lakes Grand Discovery – 10 nights
Duluth to Detroit via the Great Lakes, with fares starting at $4,995 (not including $500 per person booking incentive). August 1 – 11, 2012

Discovering a North American Treasure – 7 nights
Chicago to Quebec via the St Lawrence Seaway, with fares starting at $3,995 per person (not including $500 per person booking incentive). August 8 – 18 and August 18 – 25, 2012.

America’s Enchanting Seaway: From the Great Lakes to the St. Lawrence – 7 nights
Detroit to Quebec via the St Lawrence Seaway, with fares starting at $3,995 per person (not including $500 per person booking incentive). August 25 – September 1, 2012.

(Kevin Griffin is managing director of The Cruise People Ltd in London, England.)

Does Princess Listen To Its Passengers?

by Kevin Griffen of The Cruise People, Ltd. – London

About a month ago, on the morning of March 20, some hundred miles from land, Princess Cruises’ Star Princess was en route from Ecuador to Costa Rica, on a Round South America cruise, when she passed a small 26-foot fishing boat with three men on board named Fifty Cents.
Not noticed by those on the bridge of Star Princess was that  Fifty Cents, about a mile away, was adrift without power, and that its crew, having no radio, was trying to signal their distress to Star Princess.

Elsewhere in Star Princess, a group of three birdwatchers using binoculars and telescopic lenses, managed to spot the drifting Fifty Cents and noticed that one of its crew members, Adrian Vasquez, 18, was waving a red shirt. The Panamanian fishermen had been adrift in the Pacific for sixteen days and had no food left when Star Princess came into view.

The fishermen waved for help and the birdwatchers alerted the crew, but to the amazement of both groups, Star Princess carried on. Later that day, Fifty Cents’ Capt Oropeces Betancourt, 24, died of dehydration, and five days later, Fernando Osorio, 16, succumbed to dehydration, sunburn and heat stroke.

The sole survivor, Adrian Vasquez, 18, was not rescued until twelve days after Star Princess passed, when he was found by a larger fishing vessel near the Galapagos Islands, six hundred miles from Rio Hato, Panama, from where the little fishing boat had set out. After pushing his friends’ bodies into the ocean, Vasquez had managed to survive on rain water, raw fish and floating coconuts

Despite the birdwatchers having reported the boat in distress, the master of Star Princess, Capt. Edward Perrin, a veteran who had previously served in the Royal Fleet Auxiliary, was never informed and was later said to be devastated when advised of the men’s fate.

Press reports stated that Judy Meredith, one of the birdwatchers, from Bend, Oregon, described seeing a man waving a red T-shirt. She said:“You don’t wave a shirt like that just to be friendly. He was desperate to get our attention.”

She was apparently not allowed to go to the bridge to tell the captain, and the only crew member she could find was a member of the ship’s sales team. The birdwatchers said they showed the crew member the drifting boat through a telescope. When the liner did not stop they thought the crew must have alerted the authorities.

A statement issued by Princess Cruises on Thursday said that it “deeply regrets that two Panamanian men perished at sea after their boat became disabled in early March. Since we became aware of this incident, we have been investigating circumstances surrounding the claim that Star Princess failed to come to the aid of the disabled boat, after a crewmember was alerted by passengers. The preliminary results of our investigation have shown that there appeared to be a breakdown in communication in relaying the passenger’s concern. Neither Captain Edward Perrin nor the officer of the watch were notified.”

I am sure that spurious press reports speculating that the ship had to proceed in order to meet her schedule are just that – spurious. But we now wait to hear the results of this investigation as to specifically how it was the master was not informed of this serious report by passengers on that cruise. Does Princess not listen to its passengers? Or is there some other explanation?

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Ten Predictions For 2012 and Beyond

English: Azamara Journey as it's leaving Hamil...

Image via Wikipedia

by Kevin Griffin writing in cybercruises.com

Those involved in the cruise industry over the past few decades have been lucky to work in one of the most dynamic industries on Earth. Not that other industries are not dynamic but this one is one of the most interesting. Since the dawn of the modern cruising era just over forty years ago, ships have grown in size from 19,000 tons to 250,000 tons and capacities from about 1,000 passengers to over 6,000. Growth has been constant, especially in the past decade, where markets such as the UK, Germany, Italy, Spain, Brazil, Australia and now China are all substantially adding to the overall numbers taking a cruise every year. With the dawn of a new year we have a look at some of the things that will affect cruising in not only the year to come but beyond. Here are our top ten predictions.

1. Ships Will Spend More Time In Port

This has already begun to occur among the upmarket lines, especially those such as Azamara Club Cruises, Crystal and Silversea. On her 2014 World Cruise, departing Los Angeles January 18,  Crystal Serenity will visit 32 ports in 19 countries and include 17 overnight port stays, giving the opportunity for more detailed exploration, instead of rushing on to the next port. Silversea’s 2013 World Cruise will be a 115-day cruise from Los Angeles to Fort Lauderdale on board Silver Whisper, departing January 5.

This cruise will visit 52 ports in 28 countries, visiting New Zealand and Australia, and include nine overnight stays in Tahiti, Fremantle, Hong Kong, Ho Chi Minh City, Bangkok, Singapore, Cochin, Cape Town and Walvis Bay, but unlike Crystal, will include no two- or three-night stays. Azamara Club Cruises, like Crystal, also offers overnight stays on its routine cruises at popular ports such as Venice, usually a turnaround port, and St Petersburg, a port of call.

Due to more time spent in port, and slow steaming between ports, less fuel will be consumed, and fast multi-country cruises will become less common. In the end, fewer ports will be covered, but in more detail.

2. Ships Will Spend More Time At Sea

Among the more mass market lines there is however a commercial imperative to keep the tills rolling on board so that shops, bars and casinos add to the lines’ coffers as on board spend approaches and exceeds 40% of fare revenue. This formula therefore relies more on cutting the number of ports on a typical 7-night Caribbean or Mediterranean cruise, for example, by dropping a port, down from say five to four or four to three, and using the time by steaming more slowly between those that are left. This will of course mean more days at seas, and, the lines hope, more on board revenue.

Although Carnival Corp & PLC includes within its portfolio many different types of cruise operation, how important fuel costs are is reflected in its reporting on the fourth quarter and full year 2011, which recorded a 32% increase in fuel bills.

The company thus implemented a fuel derivatives program in the last quarter of 2011 that has resulted in $1 million in net unrealised gains to its fuel portfolio in the quarter. Early days yet but we will see more of this and other attempts to control fuel cost increases and whether they result in more days in port or more days at sea.

3. The Trend to Multiple Embarkation Ports Will Continue

European lines such as Costa and MSC already offer 7-night cruises where inventories are split among Genoa (Savona in Costa’s case) in Italy, Marseilles in France and Barcelona in Spain. In 2011, Norwegian Cruise Line also introduced dual embarkation ports, including Civitavecchia as well as Barcelona, on its Norwegian Epic 7-night Med cruises, thus making this ship available to the Italian market as well.

Royal Caribbean International intends to enter the French market this year in a similar manner with its “Liberté of the Seas,” as she has been dubbed by come in recognition of a once-famous Transatlantic liner, embarking passengers at Marseilles or Toulon as well as Barcelona. Equally, this has now spread to northern Europe with a number of ships allowing embarkations in both the UK and Amsterdam on some itineraries. Pullmantur Cruises now use multiple embarkation ports on certain Caribbean itineraries, allowing boarding of the Horizon for example at La Guaira, Cartagena or Aruba.

This can eventually be expected to spread to some of the Florida-based lines as well as it allows a line to expand its passenger numbers without having to rely on a single port of embarkation. Indeed, Carnival has already operated a number of San Juan cruises that also embark passengers in Barbados and Aruba.

4. Greece May Leave the Euro But Its Cruise Industry Will Grow

In all likelihood, Greece will exit the Euro within two years and become the test that allows the EU to retain countries like Italy and Spain in its fold. Free of the Euro, however, Greek port costs, which were something MSC Cruises complained about last year, could well become competitive from what they are now. And free of the cabotage restrictions that have previously held back the development of cruising in Greece the whole tourism industry may well have the chance to grow again.

In June, Royal Caribbean Cruises came forward and offered to assist Greece with its port and cruising infrastructure, as did Carnival Corp & PLC. With the lifting of cabotage restrictions it was predicted two years ago that the cruise industry could create 14,000 new jobs and account for 4% of the Greek gross domestic product.

Certainly, the largest operator under the Greek flag, Louis Cruises, although having closed its western Mediterranean operation this winter, has a new chief executive and will be having a long, hard look at the future of Greek cruising, especially as Greece is second only to Italy in the tourism business, attracting about four million to Italy’s five million annual tourists.

5. Cuba Will Return to the World of Cruising

It has been half a century now since the last cruise ship carrying Americans called at Havana. Too long say many. But slowly the United States has been loosening its ties so that there are now flights available from eleven US airports to Havana.

These now include Chicago’s O’Hare and airports in Baltimore, Dallas/Fort Worth, New Orleans, Pittsburgh, Tampa, Atlanta and San Juan. Until 2011, flights had only been allowed from Los Angeles, Miami and New York. As this traffic, which for the moment is restricted to Cuban expats visiting family, the basic infrastructure will soon be in place to feed some passengers to cruise ships sailing from Havana.

At the moment, this is more likely to happen first from Canada, which has a plan to bring the Louis Cristal into service in 2013, but the US is bound to open up the gates again at some point. Although Havana is only about the same distance from Miami as Paris is from London, it is more likely however that Florida-based ships will be among the first to come sailing past Morro Castle into Havana once again, just as they had in the past.

When that does happen, however, it will be bad news for Nassau, which will have its work cut out for it to maintain the same cruise visitor base that it has now.

6. Liquefied Natural Gas Will Fuel New Cruise Ships

The imposition of more Emission Control Areas, especially in North America, will see fuel costs rising substantially by 2015 as cruise ships (along with all other ships) are forced to burn lighter fuels, known as distillates, within 200 miles of the coast.

Liquid Natural Gas-propelled ships however leave virtually no emissions at all and Viking Line has already signed a contract with STX Finland for delivery of a 57,000-ton cruise ferry to carry 2,800 passengers on the Stockholm-Turku overnight route in early 2013. Now under construction at its Turku yard, engines, screws and steering gear for the new gas-electric propulsion system will be supplied by Wärtsilä. Presently known as Newbuilding 1376, a contest is now under way to choose a name for the new groundbreaking ship, for which an option has been agreed for a second unit.

Just as the design of  Silja Symphony and Silja Serenade, with their interior promenades, ultimately resulted in the Oasis and Allure of the Seas, it is a very good bet that this new Viking Line ship will be a precursor to several cruise ships as well. After all, it was the influence of the Viking Line ships of a generation ago that produced Carnival Cruise Line’s now-standard starboard-side promenade between the lounges. The same Turku yard will also build the new 97,000-ton cruise ship for TUI Cruises for delivery in 2014.

7. There Will Be Less Flying to Ships

Since the events of 2001, after which Americans developed a dislike of flying, new cruise ports have been opened up all over North America. The same has happened in the UK, where the number of cruise-only guests has been rising just as the number of fly/cruisers has been diminishing.

And in Italy, new cruise terminals are being opened, the next being Trieste, while in France Toulon is coming to the fore as an alternative to Marseilles. People, particularly tourists and families, are tired of flying, airport congestion and all the invasion of personal privacy that is endemic to today’s high security regime when it comes to flying somewhere.

Much better to drive, train or coach to the port and board your ship without having to submit to ever-diminishing luggage allowances of the budget carriers. This trend is likely to spread.

8. New Emission Control Areas Will Stunt Growth

The imposition of the North American ECA in 2012 will see growth in cruising to areas such as Alaska and Canada/New England drop as these areas are totally within 200 miles of the coast. Due to the high increase in fuel costs, two things will happen.

First, cruise lines will develop new technology such as scrubbers that will allow them to control emissions when burning heavier fuels, while more ports will make an effort to offer shore power to visiting cruise ships. In the other direction, the increasing costs will see these areas suffer from less growth than they otherwise might have had as ships seek out areas such as Mexico where they can still burn heavy fuel.

Mexico is not a party to the North American Emission Control Area and there are many attractive destinations outside the 200-mile emissions limit zone that might be less expensive to serve if the crowds want to go there. Early estimates put the extra cost of cruising within the North American ECA at about $50 per head, or the same as the Alaska head tax that dampened that market’s business for a couple of years before being reduced.

9. There Will Be More Shore Power

A study some time ago concluded that ships at sea (and in port) produce more of the sulphur oxides (SOx) that cause acid rain than all vehicles on the world’s roads, as well as nearly as much of the nitrous oxides (NOx) emissions that produce smog and particulates. One way of cutting this is supplying shore power (alternative marine power) for a cruise ship’s auxiliaries, or “cold ironing” as it’s called colloquially, while in port.

This started in Juneau in 2001 with Princess Cruises, with the concept assuming that the source of the shore power itself does not produce emissions, for example hydro-electric or nuclear power, rather than coal-fired power stations. Cold ironing can cut SOx emissions in port by 99.9% and NOx emissions by 99.6%, as well as reducing CO2 emissions by half.

From Juneau, shore power spread to Seattle, Los Angeles and Vancouver, among other ports on the west coast, and in 2012, Brooklyn Cruise Terminal, where Cunard Line and Princess Cruises dock in New York, will also invest $15 million into providing shore power. Three ships, Queen Mary 2, Caribbean Princess and Emerald Princess, are equipped for shore power.

Each ship must be retrofitted in order to take advantage of this option, at a cost that runs to a few hundred thousand dollars and more per unit. Brooklyn is the first east coast port to adapt this technology but look for more to follow. Europe will be next.

10. More Comfortably-Sized Ships Will Be Built

Last month’s order by Viking Ocean Cruises for two 49,000-ton 888-guest ships, with an option for a third, is sure to be followed by more.

Next in line could well be Regent Seven Seas, which is ready for a new ship, or i Crystal Cruises, while in Europe Hapag-Lloyd Cruises is already building its Europa 2, which will cater to international markets, and rumours continue to attach to Saga and Fred Olsen Cruises in the UK.

The old story about all-inclusive ships being expensive is slowly falling by the wayside as on board revenues on the main market lines can easily run to 40% or 50% above the fare.

Cruise Line Tag Lines Over The Years

Image via Wikipedia

by Kevin Griffin of our London office writing in cybercruises.com

In the words of a press release from Royal Caribbean International last week, “Royal Caribbean International to-day launched a new brand campaign that embodies the most inspirational element at the very core of the global cruise line’s offering … the sea!”
And what is this wonderful tag line? Why, it’s “The Sea is Calling. Answer it Royally.”

Royal Caribbean says the new slogan is aimed at “reawakening consumers to the sights and sounds of the sea.”

This is very interesting when in recent years the line has been emphasising its rock climbing walls, ice-skating rinks and various and sundry other onboard attractions, more recently even including Shrek on some of its ships! Now, someone has woken up and noticed that cruise ships sail on the sea. Not only that, but it took not just one, but two advertising agencies to recognise this! But such is progress.

Cunard LineSo this week we have a look at some of the slogans that have been used over the years since cruising started its four-decades-long boom. Perhaps the best ever was Cunard Line’s in the 1950s and 1960s –“Getting There is Half the Fun” really said it all. Later this line metamorphosised into “Ships Have Been Boring Long Enough” but with the former accentuating the positive and the latter the negative we know which wins!

Here are a few more that come to mind:

“The Fun Ships” – in the Miami-based context, this little slogan was first used by Yarmouth Cruise Lines, operating a decrepit pair of 38-year old ex-coastal liners between Miami and the Bahamas – one of which, Yarmouth Castle, was lost to fire in November 1965 with the loss of 87 lives.

Nonetheless, it was enough years later that Bob Dickinson of Carnival Cruise Lines revived “The Fun Ships” in 1973 to replace “The Golden Fleet” that no one remembered the tragedy and the tag line is Carnival’s to this day.
Anyway, the “Golden Fleet” in 1973 had only one ship, Mardi Gras.

Over the years, Carnival has also played with other tag lines, one being “The Most Popular Cruise Line in the World.” Carnival have also used music in its television commercials, as it did in 2005 with Bobby Darrin’s “Somewhere Beyond the Sea,” but why beyond the sea and not on it?

The lyrics begin well however:

Somewhere beyond the sea,
Somewhere, waiting for me,
My lover stands on golden sands
And watches the ships that go sailing

Speaking of love, “The Love Boat” was the name of a well-known American television programme that ran from 1977 to 1986, but it was also used for many years by Princess Cruises as its own tag line. After all, its Los Angeles-based Pacific Princess was used as the backdrop for this series.

It’s now a quarter century since the show was last made, but one thing it stood out for was false hilarity – it was one of the first hour-long American comedy series to use a laugh track. Somewhere along the way it seems that cruises might have started to get boring, however, because Princess for a while ran with the tag line “It’s more than a cruise, it’s the Love Boat.”

To-day, Princess uses the tag line “Escape Completely,” but I must say, like “Get Out There,” this one sounds rather American footballish and reminds me more of trying to escape Alcatraz rather than anything in the least bit romantic.

“Get Out There” – now who did we say wanted to connect with the sea?
This preposterous line – get out where? – was used by Royal Caribbean in North America only and it meant absolutely nothing if not read in context. It might have been the Romans telling the Christians to go and meet the lions. Far too macho, so perhaps “The Sea is Calling. Answer it Royally” will work.

It should catch the female ear better than “Get Out There.”

Royal Caribbean’s new advertising company maintains that the new tag line will cross cultures and be useable internationally – at least it sounds more like an instruction than an admonishment like “Get Out There.”

One tag line that Royal Caribbean used in the 1990s, however, was“The Grand Resorts of the Seven Seas” and one wonders why it dropped it, replacing it for a while with “You’ve Got Some Royal Caribbean Coming.”

“Let Us Exceed Your Expectations” was an early tag line for Celebrity Cruises and one that was befitting of its target, which was an upper premium audience. It reflected the whole reason for having formed Celebrity Cruises in the first place, getting away from the old name of Chandris, one that dated back to Australian emigration days from Europe.

Unfortunately, it’s gone. For a while it was replaced by “A True Departure” (a bit insipid don’t you think?) and now it’s “Designed For You” (sounds a bit like an Audi, but why not?) What was the matter with exceeding expectations? Could it no longer be done? It was a good tag line.

“Cruise Like a Norwegian” – Norwegian Caribbean Lines started as “The White Fleet” but over the years has also tried other slogans, most notably from 1990 with “Freestyle Cruising.”

Okay we all know that Norwegian’s new advertising company would like us to call it Norwegian instead of NCL, but just how does one cruise like a Norwegian? It sounds like a lazy adman’s copy of dance like an Egyptian, and no one really knew what that meant either..

“Signature of Excellence” is the tag line that Holland America uses to-day. Since both words can be translated as “mark” one wonders what the point is when in the early 1990s the same line used “A Tradition of Excellence.” The latter actually sounded more profound and it certainly beat their 1960s slogan “It’s Good to be on a Well-Run Ship.”

One of my favourites, however (tongue in cheek here), is the line Windstar Cruises used for many years, “A Holland America Line company.” Well, at least it wasn’t too vague.

Do you get my drift? Does it really matter?

Why do the cruise lines pay millions for these not so impressive sayings that are only replaced after a few years by paying someone else to come up with another one. They are just clutter and end up like bell-bottomed trousers, paisley ties, mini skirts and lacy blouses – very dated after a while.

But naughtiest of all is Quark Expeditions, who have just scooped up“Up Close and Personal” word for word from the now defunct Cruise West. I suppose they can’t be sued for infringement by a bankrupt company but it sounds awfully risky to me, sort of like tempting the fates.

What is most interesting however is that the more upmarket lines do better – Oceania’s “Your World, Your Way” puts the control with you and Azamara Club Cruises “You’ll Love Where We Take You” not only sounds like good English, but also revives the word love in a different way. Even SeaDream’s “It’s Yachting, not Cruising,” while unfortunately using a negative, has a ring to it that is true.

US Gulf Ports Celebrate New Ships

Both New Orleans and Galveston celebrated the arrival of new ships this past weekend as New Orleans greeted Royal Caribbean International’s 137,280-ton 3,114-berth (3,838 with upper berths) Voyager of the Seas on Saturday and Galveston welcomed Carnival Cruise Lines’ 128,251-ton 3,646-berth (4,631 with uppers) Carnival Magic on Sunday.

This ship’s US debut was marked with a concert by three-time Grammy Award-winning band Maroon 5. What’s more, the replacement for Voyager of the Seas, sister ship Mariner of the Seas, arrived in Galveston on Friday, making it a combined three-ship arrival this weekend.

The brand-new Carnival Magic arrived at Galveston after a 16-night Transatlantic run from Barcelona, where she had spent the summer, and berthed at the newly improved ($12 million worth) Texas Cruise Ship Terminal on Pier 25. The Magic is due to run weekly 7-night cruises from Galveston year-round and joins the 101,509-ton 2,758-berth (3,473 with uppers) Carnival Triumph, which arrived about a month ago to start a series of 4- and 5-night Western Caribbean cruises.

Galveston is undergoing a bit of a cruise boom, as not only has Royal Caribbean moved its Mariner of the Seas to Galveston to free Voyager of the Seas to go to New Orleans, but from September 2012, Disney Cruise Line will base its 83,338-ton 1,750-lower berth (3,325 when all berths are full) Disney Magic at Galveston for the first time.

And Princess Cruises will resume cruising out of Galveston after a five-year absence when it moves its 116,000-ton 3,114-berth (3,782 with uppers) Crown Princess to the port in December 2012.

The arrival of Voyager of the Seas marked the return to New Orleans of Royal Caribbean International, which had last cruised from there in 2007. Her arrival for a season of winter cruises brings the New Orleans-based cruise ship fleet back to the level it was at before Hurricane Katrina.

With New Orleans greeting Voyager of the Seas a day before Galveston welcomed Carnival Magic, New Orleans is actually taking on part of the previous Galveston fleet. Not only did Voyager of the Seas arrive from Galveston, but so will the 110,239-ton 2,974-berth (3,700 with uppers) Carnival Conquest, which will join the 70,367-ton 2,054-berth (2,634 with uppers) Carnival Elation to operate year-round schedules. Carnival Conquest will look after the 7-night market while Elation operates 4- and 5-night cruises to Cozumel.

Norwegian Cruise Line’s Norwegian Spirit – 75,338-ton 1,976-berth (2,475 with uppers) is also based in New Orleans. The Spirit will be replaced next autumn by the 91,740-ton 2,244-berth (2,846 with uppers) Norwegian Star.

The Cruise People, Ltd.; Canada’s first cruise-only agency; can provide additional information and reservations on all these cruises. 1-800-961-5536